6 Dimensions helps businesses from security threats, data loss, and downtime to maintain business continuity. With extensive experience in public Cloud infrastructure, our team works 24*7 to monitor and manage your applications and infrastructure to ensure a great user experience.
Comprehensive managed services suite covering AWS, Linux, and a host of other technologies
AWS Managed Services
- Comprehensive Server Health Reports
- Proactive Measures Based on Monitoring Trends
Security Managed Services
- Comprehensive Security Management Suite for Assets Hosted on Cloud
Linux Service Management
- Comprehensive Reporting on Server/Application
- Health & Availability
Database Management
- Performance Optimization & Recommendations
- Service Assurance
24x7 Infrastructure Monitoring
Maximum uptime with predefined SLAs
Application Support
Proactive monitoring with 24X7 service desk support
Incident Handling & Resolution
Ticket-based customer web console access
DevSecOps
Enhances security controls for data, compliance and infrastructure access
IT Services Management
Key infrastructure & dashboards in real-time
Dedicated Console
We offer a dedicated console with a view of all the tickets reported by the customer’s organization
Surveys and Feedback’s
We regularly conduct Customer Satisfaction surveys and use their valuable feedback for continuous improvement.
Phone Channel Integration
We automatically log a ticket whenever a customer calls our helpdesk numbers.
Knowledge Base
We provide a detailed knowledge and FAQs to all of our customers for preemptive query resolution.