24×7 Cloud Managed Support

24x7 Cloud Managed Support

6 Dimensions helps businesses from security threats, data loss, and downtime to maintain business continuity. With extensive experience in public Cloud infrastructure, our team works 24*7 to monitor and manage your applications and infrastructure to ensure a great user experience.

Managed Services Suite

Comprehensive managed services suite covering AWS, Linux, and a host of other technologies

AWS Managed Services

  • Comprehensive Server Health Reports
  • Proactive Measures Based on Monitoring Trends

Security Managed Services

  • Comprehensive Security Management Suite for Assets Hosted on Cloud

Linux Service Management

  • Comprehensive Reporting on Server/Application
  • Health & Availability

Database Management

  • Performance Optimization & Recommendations
  • Service Assurance

Key Highlights

24x7 Infrastructure Monitoring

Maximum uptime with predefined SLAs

Application Support

Proactive monitoring with 24X7 service desk support

Incident Handling & Resolution

Ticket-based customer web console access

DevSecOps

Enhances security controls for data, compliance and infrastructure access

IT Services Management

Key infrastructure & dashboards in real-time

We provide complete transparency

Dedicated Console

We offer a dedicated console with a view of all the tickets reported by the customer’s organization

Surveys and Feedback’s

We regularly conduct Customer Satisfaction surveys and use their valuable feedback for continuous improvement.

Phone Channel Integration

We automatically log a ticket whenever a customer calls our helpdesk numbers.

Knowledge Base

We provide a detailed knowledge and FAQs to all of our customers for preemptive query resolution.